Executive Development Programme in Service Resilience Planning
-- ViewingNowThe Executive Development Programme in Service Resilience Planning is a certificate course designed to empower professionals with the skills to manage and recover from service disruptions. In today's unpredictable business environment, the demand for such skills is high, making this course essential for career advancement.
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⢠Service Resilience Planning
⢠Understanding Service Disruption
⢠Identifying Critical Services and Assets
⢠Risk Assessment and Management in Service Operations
⢠Developing a Service Resilience Strategy
⢠Implementing Resilience Measures
⢠Monitoring and Evaluating Service Resilience
⢠Business Continuity Planning for Service Resilience
⢠Service Resilience Training and Awareness
⢠Crisis Management and Communication in Service Operations
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