Executive Development Programme in Strategic CX Automation Innovations
-- ViewingNowThe Executive Development Programme in Strategic CX Automation Innovations is a certificate course designed to empower professionals with the essential skills needed to thrive in the rapidly evolving world of customer experience (CX) automation. This programme emphasizes the importance of CX automation in today's digital landscape, where businesses strive to deliver seamless, personalized experiences to their customers.
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⢠Strategic Customer Experience (CX) Automation
⢠Understanding Customer Journey Mapping
⢠Importance of Data Analytics in CX Automation
⢠Designing Effective Chatbot Conversations
⢠AI and Machine Learning in CX Automation
⢠Personalization Techniques in CX Innovation
⢠Omnichannel CX Strategy
⢠Implementing and Measuring Success of CX Automation
⢠Ethics and Security in CX Automation
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