Masterclass Certificate in Results-Oriented CX Automation
-- ViewingNowThe Masterclass Certificate in Results-Oriented CX Automation is a comprehensive course designed to equip learners with essential skills for career advancement in the customer experience (CX) industry. With the increasing demand for automation in businesses, this course focuses on teaching learners how to create and implement results-oriented CX automation strategies that can drive growth and improve customer satisfaction.
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⢠Unit 1: Introduction to CX Automation
⢠Unit 2: Customer Experience Management (CXM) Best Practices
⢠Unit 3: Implementing Results-Oriented CX Automation
⢠Unit 4: CX Automation Tools and Technologies
⢠Unit 5: Data Analysis and Metrics for CX Automation
⢠Unit 6: Personalization Strategies in CX Automation
⢠Unit 7: Building Customer Journey Maps
⢠Unit 8: Improving Customer Engagement through CX Automation
⢠Unit 9: Scaling and Optimizing CX Automation
⢠Unit 10: Future Trends in CX Automation
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