Global Certificate in Workplace Investigation Skills
-- ViewingNowThe Global Certificate in Workplace Investigation Skills is a comprehensive course designed to equip learners with the essential skills required to conduct effective, unbiased, and legally compliant workplace investigations. This course is crucial in today's professional landscape, given the increasing emphasis on creating safe, inclusive, and respectful workplaces, free from harassment, discrimination, and misconduct.
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⢠Introduction to Workplace Investigations: Understanding the importance of conducting thorough and impartial investigations in the workplace, including legal considerations and best practices.
⢠Planning and Preparation: Identifying the objectives and scope of an investigation, gathering necessary documentation, and planning the investigation strategy.
⢠Interviewing Techniques and Best Practices: Developing effective interviewing skills, including active listening, open-ended questioning, and non-verbal communication.
⢠Evidence Collection and Analysis: Identifying and collecting various forms of evidence, assessing their relevance and credibility, and using them to support investigation findings.
⢠Report Writing and Presentation: Creating clear, concise, and persuasive reports that effectively communicate investigation findings and recommendations.
⢠Ethical Considerations and Professional Conduct: Understanding the ethical considerations and professional standards that apply to workplace investigations, including confidentiality, impartiality, and avoiding conflicts of interest.
⢠Diversity and Inclusion: Developing cultural competence and awareness in the investigation process, including understanding the impact of implicit bias and microaggressions.
⢠Case Studies and Real-World Scenarios: Analyzing and discussing real-world cases and scenarios to apply investigation skills and best practices.
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