Masterclass Certificate in Conflict Resolution Principles: Impactful Results
-- ViewingNowThe Masterclass Certificate in Conflict Resolution Principles: Impactful Results is a comprehensive course designed to equip learners with essential skills for effective conflict resolution. This certification program focuses on practical strategies and techniques to manage and resolve conflicts in various professional settings.
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⢠Unit 1: Understanding Conflict Resolution Principles
⢠Unit 2: Identifying Sources of Conflict in Interpersonal Relationships
⢠Unit 3: Effective Communication Skills for Conflict Resolution
⢠Unit 4: Active Listening and its Role in Conflict Resolution
⢠Unit 5: The Power of Empathy in Resolving Disputes
⢠Unit 6: Conflict Resolution Strategies: Collaboration and Compromise
⢠Unit 7: Dealing with Difficult Personalities and Emotions in Conflict Situations
⢠Unit 8: Conflict Resolution in the Workplace: Best Practices and Policies
⢠Unit 9: Mediation Techniques and Strategies for Successful Resolution
⢠Unit 10: Building and Maintaining Positive Relationships Post-Conflict Resolution
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