Masterclass Certificate in Effective Mediation Techniques for Unions
-- ViewingNowThe Masterclass Certificate in Effective Mediation Techniques for Unions is a comprehensive course designed to equip learners with the essential skills required to excel in mediation and alternative dispute resolution within union environments. This course is of paramount importance in today's labor landscape, where mediation plays a critical role in resolving conflicts and fostering positive labor-management relations.
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Here are the essential units for a Masterclass Certificate in Effective Mediation Techniques for Unions:
• Understanding the Mediation Process: An Overview
• Roles and Responsibilities of a Union Mediator
• Effective Communication Skills for Mediation
• Preparing for a Successful Mediation Session
• Negotiation Techniques for Union Mediators
• Managing Emotions in Mediation
• Ethics in Union Mediation
• Conflict Resolution Strategies in Union Mediation
• Implementing and Evaluating Mediation Agreements
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