Global Certificate in Service Team Leadership Skills
-- ViewingNowThe Global Certificate in Service Team Leadership Skills course is a crucial program designed to empower team leaders in the customer service industry. This course highlights the importance of effective leadership in driving team performance, enhancing customer experience, and promoting business growth.
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⢠Service Team Leadership Fundamentals
⢠Customer Service Strategies
⢠Team Communication & Collaboration Skills
⢠Conflict Resolution in Customer Service
⢠Performance Monitoring and Improvement
⢠Global Customer Service Standards
⢠Emotional Intelligence for Service Team Leaders
⢠Building and Leading High-Performing Service Teams
⢠Service Team Leadership Best Practices
⢠Change Management in Service Team Leadership
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