Certificate in Service Sector Competitive Edge
-- ViewingNowThe Certificate in Service Sector Competitive Edge course offers a unique blend of knowledge and skills required to excel in the service sector. This course highlights the importance of understanding customer needs, delivering exceptional service experiences, and harnessing innovative technologies to gain a competitive edge.
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⢠Customer Relationship Management
⢠Service Quality and Improvement
⢠Service Marketing and Sales
⢠Service Operations Management
⢠Human Resource Management in Service Sector
⢠Financial Management for Service Enterprises
⢠Legal and Ethical Issues in Service Sector
⢠Innovation and Technology in Service Sector
⢠Service Sector Performance Metrics and Evaluation
⢠Global Service Sector Trends and Competitive Dynamics
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