Executive Development Programme in Service Sector Strategy Transformation
-- ViewingNowThe Executive Development Programme in Service Sector Strategy Transformation is a certificate course designed to empower professionals with the skills necessary to drive growth and innovation in the service sector. This program emphasizes the importance of strategic transformation in today's rapidly changing business landscape, and teaches learners how to leverage technology, data analytics, and customer-centric approaches to create value and enhance service delivery.
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⢠Service Sector Strategy Transformation: An Overview
⢠Understanding the Service Sector: Trends and Challenges
⢠Customer Experience Management in the Service Sector
⢠Innovation and Technology in Service Sector Transformation
⢠Service Blueprinting and Process Improvement
⢠Leadership and Change Management in Service Sector Transformation
⢠Service Sector Metrics and Performance Measurement
⢠Strategic Human Resource Management in the Service Sector
⢠Marketing and Branding in the Service Sector
⢠Case Studies in Service Sector Strategy Transformation
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