Global Certificate in Service Design for Customer Satisfaction Excellence
-- ViewingNowThe Global Certificate in Service Design for Customer Satisfaction Excellence is a comprehensive course that empowers professionals to create exceptional customer experiences. In an era where customer satisfaction is paramount, this course is of vital importance for businesses striving to differentiate themselves.
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⢠Service Design: An Overview
⢠Service Blueprinting: Mapping the Customer Journey
⢠Human-Centered Design: Understanding User Needs
⢠Prototyping and Iterative Development in Service Design
⢠Stakeholder Management and Collaboration in Service Design
⢠Metrics for Service Design: Measuring Customer Satisfaction
⢠Service Design Thinking: Methods and Tools
⢠Organizational Culture and Change Management in Service Design
⢠Scaling and Implementing Service Design Solutions
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