Global Certificate in Service Sector Skills
-- ViewingNowThe Global Certificate in Service Sector Skills is a comprehensive course designed to empower learners with essential skills for success in the service industry. This certificate course highlights the importance of service sector skills, addressing industry demand for professionals who can deliver exceptional customer experiences.
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⢠Customer Service Fundamentals <br> ⢠Communication Skills for Service Professionals <br> ⢠Problem Solving and Decision Making in Service Scenarios <br> ⢠Service Quality Management <br> ⢠Sales and Upselling Techniques for Service Sectors <br> ⢠Service Leadership and Team Management <br> ⢠Technology Tools for Service Delivery <br> ⢠Service Marketing and Branding Strategies <br> ⢠Ethics and Compliance in the Service Industry <br> ⢠Global Service Trends and Innovations <br>
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