Executive Development Programme in Service Innovation Techniques: Actionable Knowledge
-- ViewingNowThe Executive Development Programme in Service Innovation Techniques: Actionable Knowledge certificate course is a professional development opportunity that equips learners with essential skills for career advancement in the service industry. This program focuses on providing actionable knowledge in service innovation techniques, which are in high demand in today's business landscape.
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⢠Service Design Thinking: Understanding the Customer Journey
⢠Innovation Metrics: Measuring Success in Service Innovation
⢠Digital Transformation: Leveraging Technology for Service Innovation
⢠Idea Generation Techniques: Brainstorming and Co-creation for Service Innovation
⢠Prototyping and Experimentation: Rapid Iteration in Service Innovation
⢠Service Blueprinting: Mapping the Customer Experience
⢠Open Innovation: Collaborating with Customers and Partners for Service Innovation
⢠Change Management: Implementing Service Innovations Successfully
⢠Customer Experience Management: Delivering Exceptional Service Experiences
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