Executive Development Programme in Customer-Centric Design Thinking Techniques
-- ViewingNowThe Executive Development Programme in Customer-Centric Design Thinking Techniques is a certificate course that empowers professionals with the essential skills needed to excel in today's customer-focused business landscape. This programme emphasizes the importance of understanding customer needs and integrating them into the design process, leading to innovative solutions that drive business growth.
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โข Understanding Customer-Centric Design Thinking
โข Primary Principles of Design Thinking
โข The Customer Journey Mapping Technique
โข Human-Centered Design: Empathizing with Customers
โข The Power of Prototyping in Customer-Centric Design
โข Defining Design Challenges with Customer Insights
โข Design Thinking Methods for Customer Experience Strategy
โข Collaborative Ideation and Co-creation for Customer Delight
โข Measuring Success: Metrics for Customer-Centric Design
โข Implementing Customer-Centric Design Thinking in Organizations
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