Masterclass Certificate in Service Journey Orchestration
-- ViewingNowThe Masterclass Certificate in Service Journey Orchestration is a comprehensive course designed to meet the growing industry demand for experts who can streamline customer experiences. This certificate course emphasizes the importance of understanding and managing service journeys to improve customer satisfaction and loyalty.
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GBP £ 149
GBP £ 215
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โข Service Blueprinting
โข Customer Experience Mapping
โข Journey Orchestration Strategies
โข Multi-channel Experience Design
โข touchpoint analysis
โข Process Automation and Integration
โข Real-time Monitoring and Optimization
โข Metrics and Analytics for Service Journey
โข Change Management in Service Orchestration
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