Certificate in AI-Enabled Customer Service Innovations
-- ViewingNowThe Certificate in AI-Enabled Customer Service Innovations is a comprehensive course designed to equip learners with essential skills for career advancement in the rapidly evolving field of AI-powered customer service. This course emphasizes the importance of AI technologies in enhancing customer experiences, improving operational efficiency, and driving business growth.
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GBP £ 149
GBP £ 215
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Artificial Intelligence (AI) and Machine Learning (ML) Fundamentals
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AI-Powered Chatbots and Virtual Assistants
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Natural Language Processing (NLP) and Understanding (NLU) in Customer Service
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Data Analysis and Decision Making for AI-Enabled Customer Service
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AI Ethics and Bias in Customer Service
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Designing and Implementing AI-Enabled Customer Service Systems
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AI-Driven Customer Experience (CX) Personalization
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AI-Powered Predictive Analytics for Customer Support
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Testing, Evaluation, and Continuous Improvement of AI-Enabled Customer Service
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