Professional Certificate in Facilitator Communication Skills
-- ViewingNowThe Professional Certificate in Facilitator Communication Skills course is a must-take for individuals seeking to enhance their communication abilities in a professional setting. With a focus on effective verbal and non-verbal communication, this course teaches learners how to engage and inspire audiences, resolve conflicts, and build strong relationships with colleagues and clients.
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โข Unit 1: Introduction to Facilitator Communication Skills
โข Unit 2: Active Listening Techniques
โข Unit 3: Effective Questioning and Clarification
โข Unit 4: Body Language and Non-Verbal Communication
โข Unit 5: Managing Group Dynamics and Conflict Resolution
โข Unit 6: Delivering Clear and Concise Messages
โข Unit 7: Adapting Communication Styles to Different Audiences
โข Unit 8: Using Visual Aids and Technology in Facilitation
โข Unit 9: Providing Constructive Feedback and Encouragement
โข Unit 10: Maintaining Professionalism and Ethics in Communication
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