Global Certificate in Union Communication Crisis Response Strategies
-- ViewingNowThe Global Certificate in Union Communication Crisis Response Strategies is a comprehensive course designed to empower union communicators with the skills necessary to navigate and manage communication crises effectively. This certificate course is critical in today's rapidly changing world where unions face increasing pressure to respond to crises quickly and efficiently.
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GBP £ 149
GBP £ 215
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โข Crisis Communication Fundamentals: Understanding the importance of effective communication during a union crisis, the role of a communication strategist, and the development of a crisis communication plan.
โข Stakeholder Identification and Engagement: Identifying key stakeholders, understanding their communication needs and expectations, and developing strategies to engage them effectively during a union crisis.
โข Media Relations and Management: Managing media relations during a union crisis, including developing key messages, handling press conferences, and monitoring media coverage.
โข Social Media Management: Utilizing social media platforms for crisis communication, including developing social media policies, monitoring online conversations, and responding to online criticism.
โข Internal Communication Strategies: Developing internal communication strategies to keep employees informed and engaged during a union crisis, including utilizing multiple communication channels and providing regular updates.
โข Legal and Ethical Considerations: Understanding legal and ethical considerations during a union crisis, including privacy concerns, defamation laws, and ethical communication practices.
โข Crisis Simulation and Training: Conducting crisis simulations and training to prepare for potential union crises, including developing crisis communication scenarios, rehearsing communication strategies, and evaluating communication effectiveness.
โข Post-Crisis Evaluation and Improvement: Evaluating the effectiveness of crisis communication strategies and making improvements for future crises, including analyzing communication data, soliciting feedback, and implementing communication best practices.
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