Masterclass Certificate in Conflict Resolution Techniques: Data-Driven Decisions
-- ViewingNowMasterclass Certificate in Conflict Resolution Techniques: Data-Driven Decisions This certificate course is designed to equip learners with essential skills for resolving conflicts in the workplace, leveraging data-driven decision-making. It is crucial for professionals who want to excel in leadership, management, and HR roles, where conflict resolution is a key competency.
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โข Unit 1: Introduction to Conflict Resolution Techniques
โข Unit 2: Data-Driven Decision Making in Conflict Resolution
โข Unit 3: Understanding Conflict: Types, Causes, and Dynamics
โข Unit 4: Effective Communication and Negotiation Skills
โข Unit 5: Mediation and Facilitation Techniques
โข Unit 6: Conflict Resolution in the Digital Age
โข Unit 7: Diversity, Inclusion, and Cultural Sensitivity in Conflict Resolution
โข Unit 8: Ethical Considerations in Conflict Resolution
โข Unit 9: Designing and Implementing Conflict Resolution Programs
โข Unit 10: Measuring Success: Metrics and Evaluation in Conflict Resolution
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