Certificate in Managing Conflict Professionally
-- ViewingNowThe Certificate in Managing Conflict Professionally is a comprehensive course designed to equip learners with essential skills for career advancement. This program focuses on enhancing your ability to identify, address, and resolve conflicts in various professional settings.
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โข Understanding Conflict: Definition, Types and Causes
โข Conflict Resolution Techniques: Negotiation, Mediation and Collaboration
โข Communication Skills for Managing Conflict: Active Listening and Assertiveness
โข Conflict Management Strategies: Prevention, Escalation and De-escalation
โข Legal and Ethical Considerations in Conflict Management
โข Workplace Conflict Resolution: Policies, Procedures and Best Practices
โข Diversity, Inclusion and Cultural Competence in Conflict Management
โข Conflict Coaching: Individualized Support for Conflict Resolution
โข Restorative Justice and Conflict Resolution: Repairing Harm and Rebuilding Relationships
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