Masterclass Certificate in Navigating Conflict Effectively
-- ViewingNowThe Masterclass Certificate in Navigating Conflict Effectively is a comprehensive course designed to empower professionals with the essential skills to manage and resolve conflicts in the workplace. This course comes at a time when the ability to handle conflicts effectively is increasingly vital, with 85% of employees experiencing conflict at work, according to a CPP Global Human Capital Report.
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GBP £ 149
GBP £ 215
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โข Understanding Conflict: Types, Causes, and Dynamics
โข Effective Communication Skills in Conflict Situations
โข Conflict Resolution Strategies and Techniques
โข Negotiating for Positive Outcomes in Conflict Scenarios
โข Mediation and Third-Party Intervention in Conflict Management
โข Building and Maintaining Positive Relationships to Minimize Conflict
โข Conflict Resolution in the Workplace: Best Practices and Policies
โข Navigating Cross-Cultural Conflict and Diversity
โข Emotional Intelligence and Conflict Management
โข Developing a Personal Action Plan for Conflict Navigation
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