Global Certificate in Service Delivery Excellence Solutions
-- ViewingNowThe Global Certificate in Service Delivery Excellence Solutions is a comprehensive course designed to empower professionals with the skills necessary to thrive in the modern service industry. This certificate course focuses on enhancing customer experience, streamlining service operations, and driving business growth.
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โข Service Delivery Excellence Fundamentals
โข Understanding Customer Needs & Expectations
โข Service Delivery Strategy and Planning
โข Service Design for Excellence
โข Service Transition and Implementation
โข Service Operation Best Practices
โข Continual Service Improvement
โข Service Metrics and Reporting
โข Managing Customer Relationships
โข Service Delivery Leadership and Team Management
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