Certificate in Service Innovation Excellence Strategies Mastery
-- ViewingNowThe Certificate in Service Innovation Excellence Strategies Mastery is a comprehensive course designed to empower learners with essential skills for career advancement in today's service-driven economy. This certificate course is vital for professionals seeking to drive innovation and excellence in their organizations.
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โข Service Innovation Fundamentals
โข Understanding Customer Needs and Expectations
โข Design Thinking for Service Excellence
โข Service Blueprinting and Mapping
โข Lean Six Sigma for Service Improvement
โข Service Recovery and Quality Assurance
โข Change Management in Service Innovation
โข Metrics and Analytics for Service Excellence
โข Creating a Culture of Service Innovation
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