Masterclass Certificate in Service Design Human-Centeredness
-- ViewingNowThe Masterclass Certificate in Service Design Human-Centeredness is a comprehensive course that focuses on creating user-friendly services and products. This certification is crucial in today's industry, where businesses prioritize customer experience and satisfaction.
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Here are the essential units for a Masterclass Certificate in Service Design Human-Centeredness:
● Human-Centered Design: An Introduction
● Understanding User Needs and Pain Points
● User Research Methods and Techniques
● Prototyping and Iterative Design
● Usability Testing and Evaluation
● Accessibility in Service Design
● Emotional Design and User Experience
● Designing for Complex Systems and Services
● Implementing Human-Centered Design in Organizations
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