Certificate in Service Industry Service Design
-- ViewingNowThe Certificate in Service Industry Service Design is a comprehensive course that equips learners with essential skills for success in the service industry. This program emphasizes the importance of designing customer-centric services, which are critical in today's experience-driven economy.
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โข Service Design Fundamentals
โข Understanding the Service Industry
โข Customer Experience (CX) Design
โข Service Blueprinting and Mapping
โข Prototyping and Iterative Design
โข Service Design Metrics and Measurement
โข Stakeholder Management in Service Design
โข Digital Transformation in Service Design
โข Ethical Considerations in Service Design
โข Service Design Capstone Project
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