Global Certificate in Service Delivery Optimization: Streamlined Processes
-- ViewingNowThe Global Certificate in Service Delivery Optimization: Streamlined Processes is a comprehensive course designed to enhance the skills of service delivery professionals. This certification focuses on optimizing service delivery processes, ensuring effective communication, and managing customer expectations.
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โข Service Delivery Fundamentals
โข Process Improvement Techniques
โข Service Strategy and Design
โข Service Transition and Implementation
โข Service Operation and Management
โข Continual Service Improvement
โข Metrics and Measurements for Service Delivery
โข Customer Relationship Management in Service Delivery
โข Risk Management in Service Delivery
โข Service Delivery Optimization Tools and Technologies
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