Executive Development Programme in Service Transformation Planning Implementation
-- ViewingNowThe Executive Development Programme in Service Transformation Planning & Implementation is a comprehensive certificate course designed to empower professionals with the skills necessary to drive service excellence and innovation. In an era where exceptional service is a key differentiator, this programme is increasingly important for business growth and sustainability.
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โข Service Transformation Planning
โข Understanding Customer Needs and Expectations
โข Designing Customer-Centric Services
โข Implementing Service Innovation and Technology
โข Change Management in Service Transformation
โข Service Quality and Continuous Improvement
โข Metrics and Analytics in Service Transformation
โข Stakeholder Management in Service Transformation
โข Leadership and Team Development for Service Transformation
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