Advanced Certificate in Service Economy Insights

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The Advanced Certificate in Service Economy Insights is a comprehensive course designed to equip learners with critical skills for success in today's service-driven economy. This certificate program delves into the complexities of the service industry, providing learners with a deep understanding of service innovation, design, and management.

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ใ“ใฎใ‚ณใƒผใ‚นใซใคใ„ใฆ

In an era where services account for a significant portion of economic output, the demand for professionals with expertise in service economy insights has never been greater. This course provides learners with the essential skills needed to excel in a range of service-oriented careers, from consulting and finance to healthcare and hospitality. Through a combination of interactive lectures, case studies, and real-world applications, learners will gain a deep understanding of service blueprinting, customer journey mapping, and service innovation strategies. By the end of the course, learners will be able to design and implement effective service strategies that drive customer satisfaction, loyalty, and business growth. Invest in your career and gain a competitive edge in the service economy with the Advanced Certificate in Service Economy Insights.

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ใฉใ“ใ‹ใ‚‰ใงใ‚‚ๅญฆ็ฟ’

ๅ…ฑๆœ‰ๅฏ่ƒฝใช่จผๆ˜Žๆ›ธ

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ๅฎŒไบ†ใพใง2ใƒถๆœˆ

้€ฑ2-3ๆ™‚้–“

ใ„ใคใงใ‚‚้–‹ๅง‹

ๅพ…ๆฉŸๆœŸ้–“ใชใ—

ใ‚ณใƒผใ‚น่ฉณ็ดฐ


โ€ข Service Economy Overview
โ€ข Understanding Customer Experience (CX)
โ€ข Service Design and Delivery
โ€ข Service Innovation and Digital Transformation
โ€ข Service Operations Management
โ€ข Service Metrics and Performance Measurement
โ€ข Service Marketing and Sales Strategies
โ€ข Service Leadership and Human Resources
โ€ข Legal and Ethical Issues in Service Economy
โ€ข Capstone Project: Service Economy Insights

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ใ‚ณใƒผใ‚นใ‚’ๅฎŒไบ†ใ™ใ‚‹ใฎใซใฉใ‚Œใใ‚‰ใ„ๆ™‚้–“ใŒใ‹ใ‹ใ‚Šใพใ™ใ‹๏ผŸ

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ใ‚ญใƒฃใƒชใ‚ข่จผๆ˜Žๆ›ธใ‚’ๅ–ๅพ—

ใ‚ตใƒณใƒ—ใƒซ่จผๆ˜Žๆ›ธใฎ่ƒŒๆ™ฏ
ADVANCED CERTIFICATE IN SERVICE ECONOMY INSIGHTS
ใซๆŽˆไธŽใ•ใ‚Œใพใ™
ๅญฆ็ฟ’่€…ๅ
ใงใƒ—ใƒญใ‚ฐใƒฉใƒ ใ‚’ๅฎŒไบ†ใ—ใŸไบบ
UK School of Management (UKSM)
ๆŽˆไธŽๆ—ฅ
05 May 2025
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