Advanced Certificate in Service Economy Insights
-- ViewingNowThe Advanced Certificate in Service Economy Insights is a comprehensive course designed to equip learners with critical skills for success in today's service-driven economy. This certificate program delves into the complexities of the service industry, providing learners with a deep understanding of service innovation, design, and management.
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โข Service Economy Overview
โข Understanding Customer Experience (CX)
โข Service Design and Delivery
โข Service Innovation and Digital Transformation
โข Service Operations Management
โข Service Metrics and Performance Measurement
โข Service Marketing and Sales Strategies
โข Service Leadership and Human Resources
โข Legal and Ethical Issues in Service Economy
โข Capstone Project: Service Economy Insights
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