Executive Development Programme in Customer Experience Design Strategies: Career Growth Strategies
-- ViewingNowThe Executive Development Programme in Customer Experience Design Strategies: Career Growth Strategies certificate course is a comprehensive programme designed to meet the growing industry demand for professionals with expertise in customer experience design. This course emphasizes the importance of customer-centric strategies in driving business growth and highlights the crucial role of experience design in shaping successful customer journeys.
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โข Customer Experience (CX) Design Fundamentals
โข Understanding Customer Journey Mapping
โข Design Thinking for CX Strategy
โข CX Metrics and Analytics
โข Employee Engagement in CX Design
โข Digital Transformation and CX
โข VoC (Voice of Customer) Programs
โข CX Strategy and Business Alignment
โข Career Growth Strategies in CX Design
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