Certificate in Service Co-Creation Techniques: Frontiers of Innovation
-- ViewingNowThe Certificate in Service Co-Creation Techniques: Frontiers of Innovation is a comprehensive course designed to equip learners with essential skills in service design and co-creation. This course emphasizes the importance of collaboration between service providers and customers to develop innovative and user-centered solutions.
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โข Service Design Thinking
โข Co-creation Methods and Tools
โข Digital Service Co-creation
โข Customer Experience (CX) Management
โข Service Blueprinting
โข Prototyping and Iterative Development
โข Stakeholder Engagement in Service Co-creation
โข Service Innovation Metrics and Evaluation
โข Front-end of Innovation: Idea Generation and Concept Development
โข Collaborative Service Delivery Models
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