Executive Development Programme in Service Innovation Resilience
-- ViewingNowThe Executive Development Programme in Service Innovation Resilience is a certificate course designed to empower professionals with the skills to drive service innovation and build resilient organizations. In today's rapidly changing business environment, there's an increasing demand for leaders who can foster innovation and adapt to challenges.
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โข Service Innovation Fundamentals
โข Understanding Customer Needs and Expectations
โข Design Thinking for Service Innovation
โข Lean Service Innovation: Agile and Iterative Approaches
โข Service Blueprinting and Prototyping
โข Service Innovation Metrics and Evaluation
โข Building a Resilient Service Innovation Culture
โข Overcoming Barriers and Driving Change in Service Innovation
โข Service Innovation Case Studies and Best Practices
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