Masterclass Certificate in Service Profitability Value Creation
-- ViewingNowThe Masterclass Certificate in Service Profitability Value Creation is a comprehensive course designed to equip learners with essential skills for creating value and driving profitability in service-based industries. This course is crucial for professionals seeking to advance their careers in service management, customer experience, and operations.
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โข Service Blueprinting
โข Customer Journey Mapping
โข Understanding Service Profitability
โข Value Proposition Design
โข Service Recovery and Its Impact on Profitability
โข Employee Engagement and Service Profitability
โข Utilizing Metrics for Service Profitability Improvement
โข Continuous Improvement in Service Value Creation
โข Change Management and Service Transformation
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