Global Certificate in Customer Advocacy Experience Design
-- ViewingNowThe Global Certificate in Customer Advocacy Experience Design is a comprehensive course that focuses on creating customer-centric strategies to drive business growth. This certification is crucial in today's industry, where customer experience has become a key differentiator.
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โข Customer Advocacy Fundamentals
โข Understanding Customer Experience (CX)
โข Design Thinking for Customer Advocacy
โข Customer Journey Mapping
โข Stakeholder Management in Customer Advocacy
โข Metrics and Analytics in Customer Experience Design
โข Digital Tools for Customer Advocacy Experience Design
โข Human-Centered Design Principles
โข Prototyping and Iterative Design in CX
โข Delivering Exceptional Customer Experiences
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