Global Certificate in Influence and Engagement
-- ViewingNowGlobal Certificate in Influence and Engagement: A Comprehensive Program for Career Advancement The Global Certificate in Influence and Engagement is a crucial course designed to empower learners with essential skills for career advancement in today's dynamic business world. This certificate program focuses on enhancing communication, leadership, and collaboration skills, enabling learners to influence and engage stakeholders effectively.
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โข Understanding Influence and Engagement: Exploring the concepts of influence and engagement, their importance in personal and professional settings, and the role of emotional intelligence. โข Building Rapport and Trust: Techniques for establishing and maintaining positive relationships, active listening, and effective communication. โข Persuasion and Negotiation: Strategies for persuading and negotiating with others, including understanding persuasion styles, overcoming objections, and reaching win-win agreements. โข Stakeholder Management: Identifying key stakeholders, understanding their needs and interests, and developing strategies for building and maintaining effective stakeholder relationships. โข Cross-cultural Communication: Understanding cultural differences and their impact on communication, building cultural intelligence, and developing effective cross-cultural communication strategies. โข Conflict Resolution: Techniques for managing and resolving conflicts, including understanding conflict styles, mediation, and effective communication strategies for conflict resolution. โข Emotional Intelligence: Understanding emotional intelligence, its impact on personal and professional relationships, and strategies for developing emotional intelligence. โข Ethical Leadership: Exploring the role of ethics in leadership, understanding ethical dilemmas, and developing strategies for ethical decision-making and leadership. โข Influence and Engagement in Virtual Teams: Understanding the unique challenges and opportunities of virtual teams, developing strategies for building and maintaining virtual relationships, and effective communication in virtual teams.
Note: The above units are not ranked in any particular order and can be customized based on the needs and goals of the course.
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