Certificate in Crisis Communication: Managing Online Reputations
-- ViewingNowThe Certificate in Crisis Communication: Managing Online Reputations is a vital course for professionals seeking to excel in corporate communications. This program focuses on teaching learners how to effectively manage and protect a company's reputation during times of crisis, particularly in the online space.
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โข Understanding Crisis Communication in the Digital Age
โข Building and Protecting Online Reputations
โข Monitoring and Analyzing Online Conversations
โข Developing Effective Crisis Communication Strategies
โข Social Media Listening and Response Techniques
โข Stakeholder Engagement and Communication During a Crisis
โข Ethical Considerations in Crisis Communication
โข Case Studies: Successful Crisis Communication Management
โข Measuring the Impact of Crisis Communication Efforts
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