Professional Certificate in Conflict Resolution Problem-Solving: Smart Solutions
-- viewing nowThe Professional Certificate in Conflict Resolution & Problem-Solving: Smart Solutions is a comprehensive course that equips learners with essential skills for career advancement. This certificate program focuses on teaching practical techniques to manage and resolve conflicts effectively, making it highly relevant in today's diverse and fast-paced work environments.
4,664+
Students enrolled
GBP £ 149
GBP £ 215
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Unit 1: Introduction to Conflict Resolution – Understanding the fundamentals of conflict resolution, its importance, and different types of conflicts.
• Unit 2: Communication Skills for Conflict Resolution – Learning effective communication techniques, active listening, and assertiveness in conflict situations.
• Unit 3: Negotiation & Mediation Techniques – Developing negotiation and mediation skills to facilitate win-win solutions.
• Unit 4: Conflict Analysis – Analyzing conflicts using various models and frameworks to identify underlying causes and interests.
• Unit 5: Conflict Prevention & Management Strategies – Exploring strategies to prevent conflicts and manage them effectively to minimize damage.
• Unit 6: Restorative Justice in Conflict Resolution – Understanding the principles of restorative justice and its application in conflict resolution.
• Unit 7: Cross-Cultural Conflict Resolution – Developing cultural awareness and sensitivity in conflict situations with diverse populations.
• Unit 8: Conflict Resolution in the Workplace – Learning how to address and resolve conflicts in professional settings, including team conflicts and workplace bullying.
• Unit 9: Ethics in Conflict Resolution – Examining ethical considerations and dilemmas in conflict resolution practice.
• Unit 10: Conflict Resolution Research – Exploring current research and trends in conflict resolution to stay informed and up-to-date on best practices.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate