Certificate in Conflict Resolution Actionable Skills

-- viewing now

The Certificate in Conflict Resolution: Actionable Skills course is a professional credential that equips learners with essential skills for effective conflict resolution. This certificate course emphasizes the importance of conflict resolution in both personal and professional settings, and how mastering these skills can foster positive work environments, build stronger teams, and enhance career growth.

4.5
Based on 5,816 reviews

6,870+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

About this course

In today's dynamic and diverse workplaces, the demand for conflict resolution skills is at an all-time high. According to a recent report, 85% of employees experience conflict at work, and unresolved conflicts can lead to decreased productivity, low morale, and high turnover rates. This course provides learners with actionable skills to identify, manage, and resolve conflicts in a constructive and respectful manner. By completing this program, learners will be able to demonstrate a deep understanding of conflict resolution principles, practice effective communication strategies, and apply critical thinking skills to navigate complex conflict scenarios. As a result, they will be well-positioned to advance their careers and make meaningful contributions to their organizations.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details


• Conflict Analysis
• Communication and Negotiation Skills
• Mediation Techniques
• Conflict Resolution Strategies
• Understanding Conflict Dynamics
• Legal and Ethical Considerations in Conflict Resolution
• Restorative Justice Practices
• Workplace Conflict Resolution
• Diversity and Inclusion in Conflict Resolution
• Action Planning for Conflict Resolution

Career Path

The **certificate in conflict resolution** is a valuable credential for professionals working in various industries. This 3D pie chart represents the actionable skills you can expect to acquire from such a program. The data shows the percentage of focus for each skill. 1. **Mediation**: With a 30% focus, this skill is at the core of the program. You will learn to facilitate dialogue, promote understanding, and help parties reach mutually satisfactory agreements. 2. **Negotiation**: Accounting for 25% of the program, negotiation teaches you to communicate effectively, understand different perspectives, and find creative solutions that benefit all parties. 3. **Arbitration**: At 20%, arbitration is another vital skill. It involves listening to arguments from both sides and making a binding decision, helping resolve disputes efficiently. 4. **Conciliation**: With 15% of the focus, conciliation emphasizes the importance of finding common ground between conflicting parties and fostering a positive atmosphere for constructive discussions. 5. **Facilitation**: Representing 10% of the program, facilitation helps you manage meetings, conferences, and other group interactions, ensuring that everyone's voice is heard and promoting collaboration. These actionable skills provide an excellent foundation for career advancement in various sectors, from business and law to education and government. By earning a certificate in conflict resolution, you can enhance your professional toolkit and become a more effective communicator and problem solver.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £149
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £99
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
CERTIFICATE IN CONFLICT RESOLUTION ACTIONABLE SKILLS
is awarded to
Learner Name
who has completed a programme at
UK School of Management (UKSM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment