Executive Development Programme in Conflict Resolution Resolution: Change Management

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The Executive Development Programme in Conflict Resolution and Change Management is a certificate course designed to empower professionals with the necessary skills to navigate and resolve conflicts in the workplace. This programme is crucial in today's fast-paced and diverse business environment, where conflicts can arise from miscommunication, cultural differences, or competing goals.

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About this course

The course addresses industry demand for leaders who can effectively manage change and conflict, fostering a positive and productive work environment. Learners will acquire essential skills such as negotiation, mediation, and communication, enabling them to handle difficult situations with confidence and diplomacy. By completing this programme, professionals can enhance their career prospects, demonstrate their commitment to continuous learning, and become valuable assets in their organisations.

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Course Details

• Understanding Conflict Resolution: An Overview
• Identifying Sources of Conflict in the Workplace
• Effective Communication in Conflict Resolution
• Negotiation and Mediation Techniques for Conflict Resolution
• Conflict Resolution and Change Management
• Building and Sustaining a Positive Organizational Culture
• Managing Emotions in Conflict Situations
• Conflict Resolution Strategies and Tactics for Leaders
• Conflict Resolution and Diversity, Equity, and Inclusion
• Measuring the Effectiveness of Conflict Resolution Strategies

Career Path

Conflict Resolution and Change Management professionals are in high demand across various industries in the UK. This section showcases an engaging 3D Pie chart, visualizing the relevance of specific skills for these professionals. The chart highlights the following aspects of the industry: 1. **Negotiation (45%)**: Effective negotiation is essential for conflict resolution experts, as they often assist in mediating disputes and reaching agreements between parties. 2. **Mediation (26%)**: Mediation skills enable professionals to facilitate constructive dialogues and help opposing parties find mutually beneficial solutions. 3. **Communication (14%)**: Strong communication skills contribute to successful conflict resolution and change management efforts by fostering clear and empathetic exchanges among team members. 4. **Problem Solving (11%)**: Adept problem-solving abilities allow professionals to identify the root causes of conflicts and implement sustainable solutions. 5. **Emotional Intelligence (4%)**: Emotional intelligence supports practitioners in understanding and managing emotional responses, leading to more effective conflict resolution and change management. By focusing on these core skills, professionals in Conflict Resolution and Change Management can enhance their career prospects and adapt to the ever-evolving UK job market.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
EXECUTIVE DEVELOPMENT PROGRAMME IN CONFLICT RESOLUTION RESOLUTION: CHANGE MANAGEMENT
is awarded to
Learner Name
who has completed a programme at
UK School of Management (UKSM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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