Global Certificate in Conflict Resolution for Successful Resolutions
-- viewing nowThe Global Certificate in Conflict Resolution is a comprehensive course designed to equip learners with essential skills for successful resolutions. This program emphasizes the importance of effective communication, negotiation, and mediation in resolving disputes, making it highly relevant in today's diverse and rapidly changing world.
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Course Details
• Unit 1: Introduction to Conflict Resolution
• Unit 2: Understanding Conflict: Types & Causes
• Unit 3: Communication Skills for Conflict Resolution
• Unit 4: Negotiation Techniques in Conflict Resolution
• Unit 5: Mediation: Principles & Processes
• Unit 6: Arbitration & Adjudication: Alternative Dispute Resolutions
• Unit 7: Conflict Resolution in the Workplace
• Unit 8: Cross-Cultural Conflict Resolution
• Unit 9: Conflict Resolution Strategies for Leaders
• Unit 10: Restorative Justice & Conflict Resolution
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