Professional Certificate in Service Design Emotional Connection
-- viewing nowThe Professional Certificate in Service Design Emotional Connection is a vital course that teaches learners how to create services with a strong emotional connection between providers and customers. This program addresses the growing industry demand for professionals who can design services that foster loyalty, satisfaction, and engagement.
5,545+
Students enrolled
GBP £ 149
GBP £ 215
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Understanding Service Design
• Emotional Connection in Service Design
• Human-Centered Design Approach
• Designing for Customer Experience (CX)
• Service Blueprinting Techniques
• Prototyping and Co-creation in Service Design
• Measuring Emotional Connection in Services
• Implementing Emotionally Connected Service Design
• Case Studies in Emotionally Connected Service Design
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate