Global Certificate in Service Design for Digital Transformation Success Strategies
-- viewing nowThe Global Certificate in Service Design for Digital Transformation Success Strategies is a comprehensive course that equips learners with essential skills for career advancement in today's digital age. This course emphasizes the importance of service design in digital transformation and provides a practical understanding of service design strategies, tools, and methodologies.
2,393+
Students enrolled
GBP £ 149
GBP £ 215
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Service Design Thinking: Understanding the user-centered design process, empathy mapping, and service blueprints
• Digital Transformation: Overview of digital transformation, its impact on businesses, and success strategies
• User Experience (UX) Design: Principles of UX design, user research, and prototyping
• Customer Journey Mapping: Identifying customer touchpoints, pain points, and opportunities for improvement
• Service Innovation: Techniques for ideation, concept development, and service prototyping
• Design for Change Management: Strategies for implementing and managing service design changes in organizations
• Service Measurement and Evaluation: Metrics for measuring service quality, user satisfaction, and design effectiveness
• Digital Service Ecosystems: Overview of digital service ecosystems, platform strategies, and API economy
• Ethics in Service Design: Considering ethical implications of service design decisions and responsible innovation
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate