Professional Certificate in Service Operations Management: Operations Management Techniques
-- viewing nowThe Professional Certificate in Service Operations Management: Operations Management Techniques is a vital course for career advancement in today's service-oriented industries. This certificate program focuses on essential operations management techniques that enable learners to improve service quality, reduce costs, and increase productivity.
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Course Details
• Operations Management Techniques
• Process Improvement and Lean Six Sigma
• Quality Management in Service Operations
• Demand Forecasting and Inventory Control
• Capacity Planning and Scheduling
• Supply Chain Management for Service Operations
• Performance Metrics and Analytics in Service Operations
• Service Blueprinting and Customer Journey Mapping
• Change Management and Continuous Improvement
• Project Management for Service Operations
Career Path