Certificate in Employee Advocacy and Customer Advocacy

-- viewing now

The Certificate in Employee Advocacy and Customer Advocacy course is a comprehensive program designed to empower professionals with the skills needed to drive brand engagement and loyalty. In today's digital age, advocacy plays a critical role in shaping brand perception and driving business growth.

4.0
Based on 4,835 reviews

3,677+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

About this course

This course is essential for marketing, communication, and customer service professionals looking to enhance their advocacy skills and stay ahead in the industry. By learning how to leverage employee and customer advocacy, learners will be able to create powerful brand ambassadors, improve customer experience, and drive business results. Upon completion of this course, learners will be equipped with the essential skills needed to excel in their careers, including how to develop and implement advocacy programs, measure advocacy impact, and integrate advocacy into their overall marketing and communication strategies. In demand across various industries, this course provides a unique opportunity for professionals to differentiate themselves and stand out in a competitive job market.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Understanding Advocacy
• Importance of Employee Advocacy
• Building Employee Advocacy Programs
• Employee Advocacy Tools and Technologies
• Measuring Employee Advocacy Success
• Customer Advocacy Overview
• Building Customer Advocacy Programs
• Customer Advocacy Metrics and Measurements
• Combining Employee and Customer Advocacy Strategies

Career Path

Our Certificate in Employee Advocacy and Customer Advocacy prepares professionals for rewarding careers in these growing fields. This 3D pie chart illustrates the job market trends for each role in the UK. Employee Advocacy (35%) focuses on fostering positive employee experiences, promoting brand loyalty, and enhancing internal communications. As businesses increasingly recognize the importance of employee engagement, demand for Employee Advocates is on the rise. Customer Advocacy (65%), on the other hand, centers on building long-term relationships with customers, ensuring their satisfaction, and encouraging brand loyalty. Customer Advocates play a crucial role in nurturing customer relationships and driving customer-centric strategies, making this an in-demand profession in today's market. This responsive Google Charts 3D pie chart offers a clear and engaging visual representation of the current job market landscape for Employee Advocacy and Customer Advocacy roles in the UK. By setting the width to 100% and height to 400px, the chart adapts seamlessly to various screen sizes. Additionally, the transparent background and lack of added background color ensure a clean, contemporary appearance.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £149
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £99
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
CERTIFICATE IN EMPLOYEE ADVOCACY AND CUSTOMER ADVOCACY
is awarded to
Learner Name
who has completed a programme at
UK School of Management (UKSM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment